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Canon CR-N500 PTZ Camera with 1.0-Inch Type CMOS Sensor and DIGIC DV 6 Image Processor (White)

  • mfr: 4839C002
  • SKU: 4839C002
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Product highlights

  • High quality 4K 30P and full HD 60P video output
  • Control multiple cameras 
  • XC Protocol IP controls Canon video production equipment
  • Wide DR Gamma Supported for realistic-looking images
  • Six Image Quality Modes with acclaimed image quality modes
  • PT drive mechanism changes the pan or tilt speed
  • Multiple focus modes aid the operator when confirming focus
  • Available in white finish

Canon CR-N500 PTZ Camera with 1.0-Inch Type CMOS Sensor and DIGIC DV 6 Image Processor (White)

Experience professional-grade performance and exceptional video quality with the Canon CR-N500 (White) remote PTZ camera. Tailored for professional applications across various settings, this versatile Canon CR-N500 PTZ White Camera delivers stunning 4K 30p and Full HD 60p video output, thanks to its advanced features, including a 1-inch 4K CMOS sensor, DIGIC DV 6 image processor, and Dual Pixel CMOS AF. Ideal for applications such as churches, broadcasting, video conference streaming, vlogging, and more. The CR-N500 boasts a 25.5mm lens with Optical Image Stabilization (OIS) and a remarkable 15x optical zoom, providing a wide 73-degree viewing angle to capture expansive events with precision. Its motorized PT (Pan, Tilt) drive mechanism offers variable 0.1-degree to 100-degree per second incremental Pan and Tilt speeds, allowing remote adjustment to follow the action or capture specific angles effortlessly. Unleash your creativity with six image quality modes, enabling you to tailor your video output for different scenarios, from blurred backgrounds to low-light situations and staged subjects. The camera features a multitude of connectivity options, including IP via RJ-45, SDI, and HDMI, ensuring seamless integration with various systems, professional workflows, and protocols such as XC, RTSP or RTP, NDI|HX, RTMP or RTMPS, and Standard Serial and IP. Enhancing its versatility, the CR-N500 comes equipped with a 3.5mm mini jack mic terminal and a serial RS-422 terminal for third-party controllers. The included RC-IP100 controller facilitates easy IP, infrared, and Wi-Fi control, managing up to 100 cameras and presets. Compatible with both Windows and Mac, the CR-N500 features the Camera Search Tool for effortless camera setup and configuration. Take your live events to the next level with the Auto Tracking application, automatically tracking speakers or subjects. Additionally, the Auto Loop app allows for automatic repeat PTZ camera staging movements during event broadcasts, TV commercial production, and filmmaking. The camera's Add-On Application System enables the direct installation and use of paid applications, eliminating the need for a computer. In summary, the Canon CR-N500 is a top-tier remote PTZ camera designed for professionals seeking outstanding performance, video quality, and versatile features in a wide range of applications.

High Quality 4K 30P and Full HD 60P Video Output

The CR-N500 produces incredible image quality with a 1-inch 4K CMOS sensor, DIGIC DV 6 image processor and 15x optical zoom 4K UHD lens. These core components provide the image-processing power and speed that enables 4K UHD video acquisition, image stabilization and precise Dual Pixel CMOS AF.

Powerful Features for House of Worship, Education, Broadcast, Corporate and More

Supports multiple professional interfaces- single cable PoE plus connectivity allowing use of NDI|HX2 to stream audio and video, control (IP), tally, and power over single cable. Also supports protocols- RTSP or RTP, as well as RTMP or RTMPS, to stream to social sites such as Facebook Live and YouTube.

1.0-Inch Type CMOS Sensor

CR-N500 features a Canon 1.0-inch 4K CMOS image sensor capable of 4K UHD video capture at 30P and up to 60P in Full HD, making this camera ideal for remote and unobtrusive capture of pro productions.

DIGIC DV 6 Image Processor

Canon's DIGIC DV 6 Image Processor, provides high image quality, advanced performance, and convenient operability with image-processing power and speed for 4K UHD acquisition and precise Dual Pixel CMOS AF.

Dual Pixel Focus Guide and Face Detection and Tracking

Utilizing information from Dual Pixel CMOS AF, Dual Pixel Focus Guide helps achieve precise focus by displaying focus assist information. Multiple focus modes aid the operator when confirming focus.

Canon 4K UHD Lens 

Features a 15x optical zoom lens and exhibits a wide viewing angle of 73-degrees (horizontal). Wide end: the 25.5 mm lens captures extensive scenes in tight shooting spaces.

Over Sampling HD Processing

The full HD recording (over sampling HD processing) takes full advantage of the image information acquired by the 4K sensor to generate beautiful high-definition full HD video.

Smooth and Responsive Pan and Tilt Performance  

PT drive mechanism changes the pan or tilt speed in incremental steps allowing set speeds to preference for smooth movement (variable pan and tilt speed of 1 to 100-degree per second).


Optical Zoom 15x
Maximum Aperture f/2.8-4.5
Zoom 20x
Monitor Size 2.55 inch
Camera Series Canon
Configuration Core
Recording Modes 3840 x 2160 at 23.98/25/29.97 fps, 1920 x 1080p at 23.98/25/29.97/50/59.94 fps, 1920 x 1080i at 50/59.94 fps, 1280 x 720 at 50/59.94 fps
Exposure Control
Shutter Speed 1/2000 to 1/3 Second
Interval Recording HDMI: 3840 x 2160 at 23.98/25/29.97 fps, SDI/BNC: 1920 x 1080p at 23.98/25/29.97/50/59.94 fps
Sensor Type CMOS
Megapixels 13.40
Focus Type Auto, Manual


Customer Questions
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You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges. 
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days. 
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact [email protected] with your order number and a description of the damage. 
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at [email protected], or send us a message here.  
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead. 
If you ordered a kit, you must return all components and accessories to receive a full refund. 
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund. 
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900. 
Most items can be returned within 30 days for a full refund. Click here to read our full return policy. 

Shipping and Returns

Same Day Shipping

All orders placed by 4PM( EST), Monday through Thursday, and by 11AM (EST) on Friday, are shipped same day. Orders placed outside these times will ship the next business day. We do not ship internationally or to Puerto Rico, Guam and other US territories at this time. For more details click here.

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We offer free expedited shipping on thousands of items within the continental USA (this does not include Alaska and Hawaii).

Flexible, Easy Returns

If you're not happy with your purchase for any reason, our flexible 30-day free return policy makes it easy to get a full refund. Click here to view our return policy.

Ratings and reviews

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Canon CR-N500 PTZ Camera with 1.0-Inch Type CMOS Sensor and DIGIC DV 6 Image Processor (White) SKU: 4839C002

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