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Sony WF-C500 Truly Wireless In-Ear Bluetooth Earbud Headphones (Black)

  • mfr: WFC500/B
  • SKU: WFC500B
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Product highlights

  • DSEE restores high frequency sounds lost in compression
  • Up to 10hr battery life, total up to 20hr with charging case
  • Splash-proof and sweat-proof with an IPX4 rating
  • Clearer, hands-free calling
  • Small and light for a great fit and all-day wear
  • Ergonomic Surface Design conforms to most ear shapes
  • Sony Headphones Connect app
  • Optional use of one earbud only
  • Easy button operation

Sony WF-C500 Truly Wireless In-Ear Bluetooth Earbud Headphones (Black)

The Sony WF-C500 Truly Wireless In-Ear Bluetooth Headphones are designed to fit snuggly into your ear and delivers advanced sound performance in a small package. It uses Digital Sound Enhancement Engine (DSEE) which enhances and restores compressed audio to a more authentic experience. With up 20 hours of listening with the included charging case and an IPX4 water resistance rating, you can get the most out of your headphones, no matter the environment.

Natural sounding music

Digital Sound Enhancement Engine (DSEE) will upgrade your compressed music files to a higher quality sound by restoring the high-frequency elements, details, and richness to a track. This delivers a more authentic listening experience, that is close to the original recording.

Listen for hours, charge in minutes

Enjoy up to 20 hours of listening thanks to the handy charging case. When you are in a hurry, the 10-minute quick charge gives you up to an hour of extra playtime.

Splashes and sweat, no problem

With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep on moving to the music.

Easier, clearer hands-free calling

Conversation flows easily thanks to hands-free calling, now clearer than ever with a high-quality built-in microphone. Take calls easily without needing to pull your mobile phone.

Small and light, a great fit

These compact buds are designed to fit securely and comfortably in your ears. The rounded shape without edges makes them a pleasure to wear so you can spend more time focusing on your music or calls.

Portable and Pocket-sized case

The cylindrical charging case is extremely small and easy to carry around in a pocket or bag so you can take your earbuds everywhere you go. Its translucent lid with a texture like frosted glass gives the case a stylish, luxurious look and feel.

Ergonomic Surface Design

The WF-C500 headphones combining a shape that matches the ear cavity with a new ergonomic surface design for a more stable fit.

Custom Sound Options

With the headphones connect app you can tailor the sound to your personal preferences. Choose from a variety of presets to match sound quality with the genre of music you're listening to. Or create and save your own presets using the EQ Custom feature on the Sony Headphones Connect app.

One earbud, ideal for multitasking

If you want to listen to your music while still being able to have a conversation, remove one earbud only from the charging case and use it as normal.

Easy button operation

The buttons on the WF-C500 headphones not only let you play, stop, or skip through tracks and adjust the volume – they also offer an easy way to access your smartphone’s voice assistant and make and receive calls hands-free.

So immersive. So real.

Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real.

Specifications

Headphone
Driver Size 58mm
Active Noise Cancelling Yes
Earpiece Swivel No
Wearing Style Intra-Aural
Foldable No
Number of Drivers 1 per Earpiece
Magnet Type Neodymium
Full Remote OS Support Android
Battery
Wireless Charging No
Wireless Connectivity
NFC No
Bluetooth Type Bluetooth 5.0 (Audio Output)
Multipoint Support No

Questions

Customer Questions
No Questions

Returns

Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges. 
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days. 
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact [email protected] with your order number and a description of the damage. 
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at [email protected], or send us a message here.  
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead. 
If you ordered a kit, you must return all components and accessories to receive a full refund. 
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund. 
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900. 
Most items can be returned within 30 days for a full refund. Click here to read our full return policy. 

Shipping and Returns

Same Day Shipping

All orders placed by 4PM( EST), Monday through Thursday, and by 11AM (EST) on Friday, are shipped same day. Orders placed outside these times will ship the next business day. We do not ship internationally or to Puerto Rico, Guam and other US territories at this time. For more details click here.

Free Two-Day Shipping

We offer free expedited shipping on thousands of items within the continental USA (this does not include Alaska and Hawaii).

Flexible, Easy Returns

If you're not happy with your purchase for any reason, our flexible 30-day free return policy makes it easy to get a full refund. Click here to view our return policy.

Ratings and reviews

Sony WF-C500 Truly Wireless In-Ear Bluetooth Headphones (Black)

Sony WF-C500 Truly Wireless In-Ear Bluetooth Earbud Headphones (Black) SKU: WFC500B

Rated 4 out of 5 by from Pretty.good formthe price. Good quality sound, disconnects calls to easy when adjusting in ears .
Date published: 2024-03-30
Rated 5 out of 5 by from Great wireless EARBUDS These sound better then beats and not as expensive or well I'm not sure how much these are brand new I bought them on offer up but still amazing product when you pair them with your phone it asks if you want to download the app for the headphones and that's awesome I can go on and on about these I REALLY DO RECOMMEND THESE TO ANYONE AND EVERYONE TRUST ME YOU WON'T REGRET IT OR GET A HOLD OF ME AND I'LL PAY YOU FOR THEM BUT YOU GOT TO PROVE ME WRONG THANKS FOR READING BUT I'M GOING TO LISTEN TO THEM P.S. they are great for music or gaming they are like 3D hearing if that makes sense hahaha
Date published: 2024-03-27
Rated 4 out of 5 by from Fits Snug For Sleeping Stays in the ear and has good sound quality for evening wind-down music
Date published: 2024-03-22
Rated 1 out of 5 by from My right earbud stopped working within 3 months Unable to reset the earbuds and right earbud is not working
Date published: 2024-02-23
Rated 3 out of 5 by from Left earbud My left ear bud stop working within 1 week. I charged them and came back 30 mins later to them not working.
Date published: 2024-01-24
Rated 1 out of 5 by from Great product until it wasent.. Worked great but the right earbud stopped working after 2 months. they were a little uncomfortable in my ear but they did fit well and had good sound.
Date published: 2024-01-04
Rated 1 out of 5 by from Defective out of the box I received these headphones as a gift, upon pairing them the right headphone would not produce any sound. I re-paired them to multiple devices and still no sound, the earbud still functioned as it was supposed to in relation to buttons and prompts but just no sound.
Date published: 2023-12-21
Rated 1 out of 5 by from Only One Earbud Works I bought this pair and they haven't worked right since I bought them. Only the left side will connect. Even the Sony app shows the right side with 0% battery life. It will come on, but only work for 30 seconds or so then disconnect. I tried connecting it to more than one smart phone with the same result. Very disappointed.
Date published: 2023-12-02
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