Garmin D2 Mach 1 Smartwatch with Vented Titanium Bracelet with Charger Stand and USB Cable Bundle
Couldn't load pickup availability
Product highlights
Product highlights
In the box
In the box
Free standard shipping
Free standard shipping
*Orders placed before 1 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
Free Local Pickup
Free Local Pickup
Please call for store stock availability. Requests made before 2:30 PM EST can be available for next-day pickup. Learn more
Garmin D2 Mach 1 Aviator Smartwatch with Vented Titanium Bracelet
Accelerate the adventure
With classic style and a vivid AMOLED touchscreen display, this premium smartwatch offers advanced tools for flying — plus health and fitness features that enhance your pilot life.
Created for your lifestyle
The stunning 1.3” AMOLED display brings your watch to life, even in bright sunlight. The face includes a UTC pointer and 24-hour clock around the bezel plus seven customizable data fields.
Touchscreens and Buttons
Traditional button controls that work in any environment are matched with a responsive new touchscreen interface for quick access to selections and map features.
Premium Materials
Designed to show your passion for aviation, the watch features a sapphire lens and titanium bezel — plus oxford leather or vented titanium strap options.
Strap in for Flight.
Navigate straight to a location or waypoint in the worldwide aeronautical database. Or choose the Nearest function to activate a path to a nearby airport.
Metergram Feature
See graphical indications of MOS forecasts for specific airports2, including projections for temperature trends, wind, dewpoint, sky cover, precipitation probability and more.
Pulse Ox Sensor
Check Pulse Ox3 to gain awareness of how well your body’s oxygen levels are adjusting to the thinner air at higher altitudes.
Health Snapshot Feature
Log a 2-minute session to record key stats, including heart rate4, heart rate variability, Pulse Ox, respiration and stress. Then generate a report with those stats to share via the Garmin Connect™ app on your compatible smartphone.
Energy Monitoring
Optimize your body’s energy reserves, using heart rate variability, stress, sleep and other data to gauge when you’re ready to be active or when you may need to rest.
Wrist-basted heart rate
The watch constantly samples your heart rate and will alert you if it stays too high or too low while you’re at rest. It also helps gauge how hard you work during activities — even while swimming..
Garmin Coach
These free adaptive training plans feature guidance from expert coaches and adapt to you and your goals. Workouts sync right to your watch from Garmin Connect.
Explore new destinations with features like GPS, Navigation Frequencies, coordinates, and more.
With MULTI-GNSS Support you get acess multiple global navigation satellite systems (GPS, GLONASS and Galileo) to track in more challenging environments than GPS alone.
Multi-band Frequency Support
Access multiple frequencies sent by navigation satellites for improved position accuracy in areas where GNSS signals are reflected, weak or typically don’t penetrate.
INREACH Device Connectivity
Pair with your inReach device to initiate an SOS from your wrist, toggle tracking or send preset messages to loved ones5.
Tactical feature
Stealth mode stops storing and sharing your GPS position and disables wireless connectivity. A kill switch wipes the device of all user memory.
Rugged Construction
Travel confidently with hardware that’s been built to MIL-STD-810G standards.
Multi continent TopoActive Maps
Download TopoActive maps via Wi-Fi® connectivity from around the world to keep your explorations on track. View terrain contours, elevations, summits, parks, coastlines, rivers, lakes and other geographical features.
Music Apps
Download songs plus playlists from your Spotify, Deezer or Amazon Music accounts (subscription may be required). Connect to your audio panel, or use wireless headphones for phone-free listening.
Garmin Pay Contactless Payments
Breeze through checkout lines with Garmin Pay contactless payments through participating providers.
Battery Life
Get up to 11 days of battery life in smartwatch mode and up to 24 hours in GPS with SpO2 mode.
Focus Camera Portable Charger Stand and USB Charging Cable for Garmin Smartwatches
Compatible with your favorite Garmin watches, the Focus Camera Charger Stand is a tough yet slim and portable accessory. With adjustable angles and protector technology to avoid over-charging, this stand is an excellent watch companion.
Compatible with Garmin
This stand works with all of the following models: Garmin vivoactive Venu/Venu Sq/Venu Sq Music/Forerunner 935/Approach S60 X10/Quatix 5 Sapph/Instinct/Fenix 6/6S/6X/5/5Plus/5S/5S Plus/5X/5X Plus/vivoactive 3/3 Music/4/4S/vivomove 3/3S/Luxe/Style/Pioneer 935/945/245/245M/45/45S/Advanced X10/S60/S62/Quatix 5/5 Sapphire/D2 Charlie/D2 Delta/Swimming 2/Tactix Delta/Legacy Hero/Legacy Legend/Instinct Wave/Instinct Tactical.
Easy-to-Use Charger
The Focus Camera Charger Stand is an excellent replacement or extra accessory compatible with Garmin Smartwatches. It attaches via a 3' charging cable and an adjustable charging station. Easily access the watch screen and change the angle as desired, and take this slim and lightweight stand on the go.
Advanced Features
The pro-technology in this stand will wow you. It features temperature control, overcurrent protection and overvoltage protection. Your smartwatch will never over-charge. It can also work for USB data syncing. Plug the cord into a USB port to get started.
Expertly Designed
Built with rugged yet lightweight aluminum alloy, the Focus Camera Charger Stand compatible with Garmin Smartwatches will withstand bumps and drops yet is easy to carry. The anti-slip rubber charging base keeps it steady and sturdy so that your watch keeps still and safe.
One-Year Warranty
The Focus Camera Charger Stand, compatible with Garmin Smartwatches, comes with a Focus Camera one-year limited USA manufacturer warranty. Contact Focus Camera for warranty service or technical support. Satisfaction guaranteed for all products from Focus Camera.
Focus 9H Tempered Glass Screen Protector Film for Garmin Epix Gen 2 (47mm, 3-Pack)
Your Garmin Epix is an investment that can last for years. Just like a cell phone, it's important to protect it so it doesn't get damaged over time, spoiling an otherwise functioning smartwatch.
The Focus 9H Tempered Glass Screen Protector Film for Garmin Epix Gen 2 is an inexpensive way to protect your Garmin sports watch. This 3-pack of 47mm protectors is made from ultra-protective hard glass and designed specifically to give you protection from the scratches and dings that can come from everyday use of your Epix watch.
Ultra-Hard Tempered Glass
These smartwatch screen protectors from Focus are made with 9H tempered glass, the highest possible level of hardness. This provides your watch surface with vital protection against nicks and scratches. The Focus 9H Tempered Glass Screen Protector Film for Garmin Epix Gen 2 (3-Pack) are size 47mm and designed specifically for the Garmin Epix Gen 2 smartwatch.
The package comes with a cleaning kit, including three microfiber cloths, three wet wipes and three dust absorbers. The cloths are standard microfiber soft cloths that gently and safely wipe glass. The wet wipes provide effective sterilization and remove dust. The dust absorber is made to clear any dust on the screen.
Main
| Band Material | Titanium |
| Band Color | Titanium |
| Movement | Automatic |
- Smartwatch mode: Up to 11 days (4 days always-on)
- Battery Saver Smartwatch mode: Up to 21 days
- GPS only: Up to 42 hours (30 hours always-on )
- All satellite systems: Up to 32 hours (24 hours always-on)
- All satellite systems with multi-band: Up to 20 hours (15 hours always-on)
- All satellite systems with music: Up to 10 hours (9 hours always-on)
- Max battery GPS: Up to 75 hours
- Expedition GPS: Up to 14 days
- Fly activity (GPS + SpO2): Up to 24 hours
- Memory/History: 32 GB
- Silicone Band: 125-208 mm
- Leather Band: 132-210 mm
- Titanium Band: 132-215 mm
- Leather version: Italian leather & silicone
- Titanium version: Titanium & silicone
Garmin D2 Mach 1 Aviator Smartwatch with Vented Titanium Bracelet
Garmin D2 Mach 1 with Oxford Brown Leather Band
Physical & Performance
| Display Size | 1.3-inch (33.0 mm) diameter |
| Display resolution | 416 x 416 pixels |
| GPS | Yes |
| Weight | 70 g (case only: 47 g) |
| Display Type | AMOLED; optional always-on mode |
| Battery life |
Maps & Navigation
Features
| Pairs with Garmin Golf app | Yes |
| STR3AMUP! PC tool for streaming biometrics | No |
| Auto lap splits | No |
| Multi-frequency Positioning | Yes |
| Repeat on rest timer (pool swim only) | Yes |
| 3-axis compass with HSI (horizontal situation indicator) | Yes |
| Touch and/or button lock | Yes |
| Pilates workouts | Yes |
| Preloaded ski resort maps | Yes |
| GPS coordinates | Yes |
| Wind speed and direction (requires connection to Garmin Golf app) | No |
| Live Event Sharing | Yes |
| Lap Time Repeatability Score (LTR) | No |
| Air integration | No |
| Audio prompts | Yes |
| Sleep | yes (advanced) |
| Auto CourseView updates | Yes |
| Downloadable training plans | Yes |
| Measures shot distance (calculates exact yardage for shots from anywhere on course) | automatic |
| Battery saver (customizable low power watch) | Yes |
| Closed Circuit Rebreather (CCR) | No |
| Heart rate from external HRM (real-time during rests, interval and session stats during rests, and automatic heart rate download post-swim) | yes (with HRM-Tri™, HRM-Swim™ and HRM-Pro™) |
| Compatible with Varia™ radar (rear-facing radar) | Yes |
| Swing Tempo | No |
| Task timers (2, 5, 10, 15, 20 and 30 minutes) | No |
| Plays and controls watch music | Yes |
| APNEA mode | No |
| Pool swim workouts | Yes |
| Assistance Plus | No |
| Multi-gas mode | No |
| Kill switch | Yes |
| Race an Activity | Yes |
| Hot keys | Yes |
| Single-gas mode | No |
| Activity history on watch | Yes |
| On-screen workout animations | Yes |
| Ground contact time and balance | yes (with compatible accessory) |
| Auto max HR | Yes |
| Density altitude calculator | Yes |
| Critical swim speed | Yes |
| Daily suggested workouts | Yes |
| Training load focus | Yes |
| Compatible with Varia Vision™ (head-mounted display) | Yes |
| HR alerts | Yes |
| Foot pod capable | Yes |
| Compatible with Vector™ and Rally™ (power meters) | Yes |
| Training Effect (anaerobic) | Yes |
| Abnormal Heart Rate Alerts | yes (high and low) |
| Easy break planning | No |
| Phone-free text messaging | No |
| Tournament legal | Yes |
| Vertical speed | Yes |
| Lactate threshold | yes (with compatible accessory) |
| Workout tutorials | No |
| Customizable data pages | Yes |
| Number of transmitters supported | No |
| MTB Grit & Flow | Yes |
| Race an activity | Yes |
| Finish time | Yes |
| Elevation profile | Yes |
| Configurable lap alerts | Yes |
| Automatic sync (automatically transfers data to Garmin Connect) | No |
| Incident Detection during select activities | Yes |
| PlaysLike distance | Yes |
| Virtual Partner | Yes |
| Aviation Alerts | Yes |
| VO2 Max (Run) | Yes |
| Relaxation reminders | Yes |
| Reminder alerts | No |
| Physio TrueUp | Yes |
| Custom alerts | Yes |
| NEXRAD on moving map | Yes |
| Kestrel wind meter compatible | No |
| Back to start | Yes |
| Vertical oscillation and ratio | yes (with compatible accessory) |
| Training Load | Yes |
| Altimeter with adjustable baro setting | Yes |
| Physical size | 47 x 47 x 14.5 mm |
| Fits wrists with the following circumference | |
| Move bar (displays on device after a period of inactivity; walk for a couple of minutes to reset it) | Yes |
| Chronograph | No |
| Music storage | Up to 2,000 songs |
| Available gym activity profiles | Strength, Cardio, HIIT and Elliptical Training, Stair Stepping, Floor Climbing, Indoor Rowing, Pilates, Yoga |
| Live Delta Time | No |
| Automatic altitude adjustment | No |
| Ambient light sensor | Yes |
| Bezel Material | titanium |
| Touch-targeting (touch target on display to see the distance to any point) | Yes |
| Hazards and course targets | Yes |
| Stroke type detection (freestyle, backstroke, breaststroke, butterfly) (pool swim only) | Yes |
| Truck driver workouts | No |
| TruSwing™ compatible | Yes |
| UltraTrac mode | Yes |
| In-flight Pulse Ox | Yes |
| VO2 Max (Trail Run) | Yes |
| Up Ahead | Yes |
| Yardage to F/M/B (distance to front, middle and back of green) | Yes |
| Calendar | Yes |
| Barometric altimeter | Yes |
| Unlock new step icons | No |
| On-device Connect IQ™ Store | Yes |
| Preloaded race tracks | No |
| Weather | Yes |
| Auto Lap® | Yes |
| Sunrise/sunset times | Yes |
| Pacing alerts (pool swim only) | Yes |
| Pulse Ox Blood Oxygen Saturation Monitor | Yes |
| Relaxation breathing timer | Yes |
| Floors climbed | Yes |
| Respiration rate (24x7) | Yes |
| % HR max | Yes |
| Gas consumption rate | No |
| In Case of Emergency (I.C.E.) | No |
| % HRR | Yes |
| Ballistics calculator | No |
| Gas time remaining | No |
| On-screen workout muscle maps | No |
| Case material | fiber-reinforced polymer with titanium rear cover |
| Available outdoor recreation profiles | Hiking, Indoor Climbing, Bouldering, Climbing, Mountain Biking, Skiing, Snowboarding, XC Classic Skiing, Stand Up Paddleboarding, Rowing, Kayaking, Surfing, Kiteboarding, Windsurfing, Snowshoeing, Jumpmaster, Tactical |
| Basic rest timer (up from 0) (pool swim only) | Yes |
| TracBack® | Yes |
| Water rating | 10 ATM |
| Subwave™ Support | No |
| Advanced cycling dynamics | Yes |
| Handicap scoring | Yes |
| Audible alerts | No |
| Autopilot Control | no |
| Color display | Yes |
| Multiple bike profiles | No |
| Primary benefit (Training Effect labels) | Yes |
| Rest timer | Yes |
| Wrist-based Heart Rate (constant, every second) | Yes |
| HR zones | Yes |
| Auto rest (pool swim only) | Yes |
| Stat tracking (strokes, putts per round, greens and fairways hit) | Yes |
| Connectivity | Bluetooth®, ANT+®, Wi-Fi® |
| Find My Phone | Yes |
| PrePass weigh station notifications and bypass decisions | No |
| Stride length (real time) | yes (with compatible accessory) |
| Sleep score and insights | Yes |
| Custom targets | Yes |
| Downloadable cartography support | Yes |
| Available run profiles | Running, Outdoor Track Running, Treadmill Running, Indoor Track Running, Trail Running, Virtual Running, Ultra Running |
| Bike lap and lap maximum power (with power sensor) | Yes |
| Stopwatch | Yes |
| Run workouts | Yes |
| Open-water swim metrics (distance, pace, stroke count/rate, stroke distance, swim efficiency (SWOLF), calories) | Yes |
| Training Effect | Yes |
| Worldwide airport database(s) | Yes |
| Waypoint information page | Yes |
| GPS speed and distance | Yes |
| Round-trip course creator (running/cycling) | Yes |
| Spectator messaging | No |
| Area calculation | yes (via Connect IQ™) |
| Find My Watch | Yes |
| Automatic club tracking compatible (requires accessory) | Yes |
| Connext avionics connectivity | Yes |
| Preloaded road and trail maps | Yes |
| Advanced workouts | Yes |
| Trendline™ Popularity Routing | Yes |
| Strava Live Segments | Yes |
| VIRB® Remote | Yes |
| Smartphone compatibility | iPhone®, Android™ |
| Dual grid coordinates | Yes |
| Expedition GPS Activity | Yes |
| TrueUp™ | Yes |
| Timer | Yes |
| Multiple time zones with Zulu/UTC | Yes |
| Trimix support | No |
| Courses | Yes |
| Respiration rate (during exercise) | yes (with compatible accessory) |
| Compatible with Varia™ lights | Yes |
| Two-way voice calls | No |
| Thermometer | Yes |
| Hydration | yes (in Garmin Connect™ and optional Connect IQ™ widget) |
| Alarm clock | Yes |
| Wirelessly receive flight plans from Garmin Pilot™ | Yes |
| Group LiveTrack | Yes |
| Intensity minutes | Yes |
| Interval training | Yes |
| Gyroscope | Yes |
| Underwater wrist-based heart rate | Yes |
| MOS & Meteogram | Yes |
| Alerts (triggers alarm when you reach goals including time, distance, heart rate or calories) | Yes |
| Pairs with Garmin Connect™ Mobile | Yes |
| Touchscreen | Yes |
| Countdown start (pool swim only) | Yes |
| Virtual starting line | No |
| Preloaded topographical maps | Yes |
| Sun and moon information | yes (via Connect IQ™) |
| Health snapshot | Yes |
| ClimbPro™ Ascent Planner | Yes |
| Truck plaza loyalty programs | No |
| Night vision mode | No |
| Available swim profiles | Pool Swimming, Open Water Swimming, Swimming/Running |
| Tempo Training | No |
| Power Modes - customizable in-activity battery settings | Yes |
| Move IQ™ | Yes |
| Automatically saves dive entry and exit locations | No |
| Speed and cadence sensor support (w/sensor) | Yes |
| Do not disturb/School mode | No |
| Garmin Elevate™ wrist heart rate monitor | Yes |
| Tides | No |
| HRV stress test (measures your heart rate variability while standing still, for 3 minutes, to provide you with an estimated stress level; the scale of this is 1 to 100; low scores indicate lower stress levels) | yes (with compatible accessory) |
| GLONASS | Yes |
| Boat Data Streaming | no |
| Smart Notifications | Yes |
| Sight 'N Go | Yes |
| Garmin Pay™ | Yes |
| Automatic daylight saving time | Yes |
| Yoga workouts | Yes |
| Pulse Ox Blood Oxygen Saturation | yes (spot-check, and optional all-day acclimation and in sleep) |
| Depth sensor | No |
| Projected waypoint | Yes |
| Bread crumb trail in real time | Yes |
| Time/date | yes |
| Sync dive log to Garmin Dive™ Mobile app | No |
| Rewards (coins) | No |
| Virtual caddie | No |
| Calories burned | Yes |
| Customizable activity profiles | Yes |
| Auto start/end dive | No |
| Toe-to-Toe™ Challenges app | yes (optional Connect IQ Toe-to-Toe™ Challenges app) |
| Garmin Live Segments | Yes |
| Connect IQ™ (downloadable watch faces, data fields, widgets and apps) | Yes |
| HR Broadcast (broadcasts HR data over ANT+™ to paired devices) | Yes |
| Cadence (provides real-time number of steps per minute) | Yes |
| Fly activity emergency mode | Yes |
| Controls smartphone music | Yes |
| Power meter compatible | Yes |
| Total ascent/descent | Yes |
| Auto multisport activities | Yes |
| LED flashlight | No |
| Last race summary | No |
| Cycle Map (routable cycling-specific street map) | Yes |
| PinPointer | Yes |
| Improved recovery time | Yes |
| Step counter | Yes |
| METAR (Meteorological Aerodrome Report) | Yes |
| Quick Release bands | No |
| APNEA hunt mode | No |
| 60-minute activity goal | No |
| Trail run auto climb | Yes |
| Manual multisport activities | Yes |
| Chores | No |
| Barometric trend indicator with Storm Alert | Yes |
| Automatic rep counting | Yes |
| LiveTrack | Yes |
| Moving Map with aviation airports, navaids, roads, bodies of water and more | Yes |
| HR calories | Yes |
| Point-to-point navigation | Yes |
| Anchor Alarm | No |
| Gauge mode | No |
| PacePro™ Pacing Strategies | Yes |
| Tides | yes (via Connect IQ™) |
| Time and distance alerts | Yes |
| Garmin Connect™ Challenges app | yes (optional Connect IQ app) |
| Yardage to layups/doglegs | Yes |
| TAF (Terminal Aerodrome Forecast) | Yes |
| XERO™ Locations | Yes |
| Auto Pause® | Yes |
| All-day Stress | Yes |
| Running dynamics | yes (with compatible accessory) |
| Esports Activity | No |
| Full vector map | Yes |
| Tack assist mode | No |
| Compatible with dēzl™ OTR truck navigators | No |
| Body Battery™ Energy Monitor | Yes |
| BLUETOOTH phone calling and voice assistant support | No |
| Worldwide NAVAID and Intersection database(s) | Yes |
| Available cycling profiles | Biking, Road Biking, Mountain Biking, Gravel Biking, Bike Commuting, Bike Touring, eBiking, eMountain Biking, Indoor Biking, Cyclocross, Triathlon |
| HIIT workouts | Yes |
| Future elevation plot | Yes |
| included (22 mm) | |
| Games | No |
| Accelerometer | Yes |
| Recovery time | Yes |
| Orienteering | No |
| Text response/reject phone call with text (Android™ only) | Yes |
| Custom dive data screens | No |
| Around Me mode | Yes |
| Realtime settings sync with Garmin Connect™ mobile | Yes |
| Hunt/fish calendar | yes (via Connect IQ™) |
| Drill logging (pool swim only) | Yes |
| Preloaded with 42,000 courses worldwide | Yes |
| Course guidance | Yes |
| Track timer | No |
| Strap material | |
| GPS Time Sync | Yes |
| Countdown timer | No |
| Race App | No |
| Auto scroll | Yes |
| Analog hands | No |
| Round timer/odometer | Yes |
| Smart trainer control | Yes |
| Compass | Yes |
| Heat and altitude acclimation | Yes |
| Digital scorecard | yes |
| Lens Material | Sapphire crystal |
| Cardio workouts | Yes |
| Green View with manual pin position | Yes |
| Connected GPS | No |
| Performance condition | Yes |
| Strength workouts | Yes |
| Galileo | Yes |
| Distance to destination | Yes |
| Recorded voice messaging | No |
| Women's Health | yes (in Garmin Connect™ and optional Connect IQ™ widget) |
| Training Status | Yes |
| Manual lap | Yes |
| Distance traveled | Yes |
| Pool swim metrics (lengths, distance, pace, stroke count, swim efficiency (SWOLF), calories) | Yes |
| GPS-based distance, time and pace | Yes |
| Text messaging | No |
| Daily Resting Heart Rate | Yes |
| Realtime stamina | Yes |
| Auto goal (learns your activity level and assigns a daily step goal) | Yes |
| Garmin AutoShot™ | Yes |
| Fitness Age | yes (in app) |
| Nitrox support | No |
| FTP (Functional Threshold Power) | yes (with compatible accessory) |
| Dive ascent/descent rate indicator | No |
| Built-in barometer and tide tables | No |
| Assistance | Yes |
| Race predictor | Yes |
| Stealth Mode | Yes |
Focus Camera Charger Stand for Garmin Smartwatches
| Compatible with the following Garmin Smartwatch Models | Garmin vivoactive Venu/Venu Sq/Venu Sq Music/Forerunner 935/Approach S60 X10/Quatix 5 Sapph/Instinct/Fenix 6/6S/6X/5/5Plus/5S/5S Plus/5X/5X Plus/vivoactive 3/3 Music/4/4S/vivomove 3/3S/Luxe/Style/Pioneer 935/945/245/245M/45/45S/Advanced X10/S60/S62/Quatix 5/5 Sapphire/D2 Charlie/D2 Delta/Swimming 2/Tactix Delta/Legacy Hero/Legacy Legend/Instinct Wave/Instinct Tactical. |
Focus 9H Tempered Glass Screen Protector Film for Garmin Epix Gen 2 (47mm, 3-Pack)
| Compatible | Garmin Epix Gen 2 |
| Size | 47mm diameter |
| Material | Tempered glass |
| Hardness | 9H |
| Country of Origin | Made in China |
| Warranty | 1-year limited warranty |
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.






