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Sony WH-1000XM5 Wireless Noise Canceling Over-Ear Headphones (Silver)

  • mfr: WH1000XM5/S
  • SKU: WH1000XM5S
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Product highlights

  • Industry-leading noise cancellation optimized for you
  • Magnificent Sound, engineered to perfection
  • Crystal clear hands-free calling
  • Up to 30-hour battery life with quick charging
  • Ultra-comfortable, lightweight design with soft fit leather
  • Multipoint connection lets you quickly switch between devices
  • Redesigned collapsible case
  • Intuitive touch control settings
  • Speak-to-Chat and Quick Attention mode
  • Dolby Atmos, 360 Reality Audio and 360 Spatial Sound Personalizer

Sony WH-1000XM5 Wireless Noise Canceling Over-Ear Headphones (Silver)

Your World. Nothing Else.

The WH-1000XM5 headphones rewrite the rules for distraction-free listening. 2 processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE – Extreme and Hi-Res audio support the WH-1000XM5 headphones provide awe-inspiring audio quality.

These noise-canceling headphones get even better

See how the WH-1000XM5 noise-canceling headphones combine our best ever noise-canceling technology with superlative sound for a truly remarkable listening experience.

Industry-leading noise Cancellation

From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with 8 microphones for noise cancellation keep out more high and mid-frequency sounds than ever. And with the new Auto NC Optimizer, noise-canceling is automatically optimized based on your wearing conditions and environment.

Multi Noise Sensor Technology

With 8 total microphones, these headphones are our biggest step forward in noise-canceling technology. Ambient sound is captured even more accurately for a dramatic reduction in high-frequency noise. Thanks to the new Auto NC Optimizer, noise-canceling performance is always automatically optimized based on wearing conditions and external environmental factors such as atmospheric pressure.

Incomparable noise processing

Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Canceling Processor QN1. This unique combination of technology controls 8 microphones to deliver unprecedented noise-canceling quality.

Newly designed driver

A new 30mm precision-engineered driver unit featuring a soft TPU (Thermoplastic Polyurethane) edge enhances noise canceling, especially in low-frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material is lightweight and the high rigidity dome improves sound clarity, especially in high-frequency ranges.

Magnificent sound, engineered to perfection

The light and rigid precision-engineered driver unit improves high-frequency sensitivity for more natural sound quality. Sony's unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimized circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound. The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real-time.

Crystal Clear hands-free calling

With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.

4 microphones, focused on your voice

Equipped with 4 beamforming microphones, the WH-1000XM5 headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there’s a lot of noise around.

Speak-to-Chat

As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognize and react to your voice. Once your chat is over, your music starts playing again automatically.

Voice Control and Instant Pause'/Play

Just take the headphones off and the music stops – a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Just say “OK Google” or “Alexa” to activate your preferred voice assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more.

Multipoint Connection

For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time.9 So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You’ll also be able to quickly switch your headphones to either of the two devices at the touch of a button.

All day comfort with an elegant design

These lightweight headphones are beautifully finished in newly developed soft-fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.

All day power and quick charging

With up to 30 hours of battery life, you’ll have enough power even for long trips. If you need to charge in a hurry, you can get 3 hours worth of charge after just 3 minutes with an additional USB-PD compatible AC adapter.10,2

Specifications

Headphone
Active Noise Cancelling Yes
Earpiece Swivel No
Wearing Style Headband
Number of Drivers 1 per Earpiece
Magnet Type Neodymium
Physical
Color Silver
LED Indicator No
Configuration Core
Battery
Wireless Charging No
Wired Connectivity
Cable Length 3.9 feet
Wireless Connectivity
Bluetooth Type Bluetooth 5.2
NFC No
Multipoint Support No
Microphone
Beamforming Support No
Noise Canceling Yes

Questions

Customer Questions
No Questions

Returns

Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges. 
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days. 
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage. 
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.  
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead. 
If you ordered a kit, you must return all components and accessories to receive a full refund. 
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund. 
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900. 
Most items can be returned within 30 days for a full refund. Click here to read our full return policy. 

Shipping and Returns

Same Day Shipping

All orders placed by 4PM( EST), Monday through Thursday, and by 11AM (EST) on Friday, are shipped same day. Orders placed outside these times will ship the next business day. We do not ship internationally or to Puerto Rico, Guam and other US territories at this time. For more details click here.

Free Two-Day Shipping

We offer free expedited shipping on thousands of items within the continental USA (this does not include Alaska and Hawaii).

Flexible, Easy Returns

If you're not happy with your purchase for any reason, our flexible 30-day free return policy makes it easy to get a full refund. Click here to view our return policy.

Ratings and reviews

Sony WH-1000XM5 Wireless Noise Canceling Over-Ear Headphones (Silver)

Sony WH-1000XM5 Wireless Noise Canceling Over-Ear Headphones (Silver) SKU: WH1000XM5S

Rated 5 out of 5 by from Love I love these. They're so comfortable, great sound quality, and noise canceling is top notch. I love these new colors and shape, comparable to beats and apple but for much less. Just excellent value. The buttons take some getting used to, but after rereading the instructions I've gotten them figured out. I've worn them on a 4 hour flight and was comfortable the entire time. I like the pass through sound, being able to toggle back and forth is great. They're easy to connect between my work laptop, my phone, and my personal devices. Great sound quality of my voice when on the phone or on zoom calls, no tin sound quality or anything, no echo.
Date published: 2024-10-10
Rated 1 out of 5 by from Definitely planned obsolescence I've now been through 4 pairs of Sony noise cancelling headphones, 3 pairs of the XM4 and now this pair of XM5 and they ALWAYS fail in some way. The three pairs of XM4s were because of TWO warranty replacements. Now, my XM5s which I otherwise loved and treat very well, are failing at the headband need the ear cup like many many others are reporting online. Sony is designing these to fail, it's obvious. They sound good but I simply cannot recommend Sony headphones anymore. The will fail in some way within a couple years. What happened to making quality products that last? Corporate greed plain and simple. sad. The last thing I'll say is not being able to turn off the touch feature SUCKS especially when every touch of the ear cup makes a sound prompt.
Date published: 2024-09-27
Rated 5 out of 5 by from Best Noise Cancelling headphones I bought this three weeks ago during the first week of my junior year in college, and I am overall very satisfied with it. I use it every day to study in crowded environments like cafes, and it does its job pretty well.
Date published: 2024-09-18
Rated 5 out of 5 by from My first headear The sound is great and the adjustable equalizer is cool
Date published: 2024-09-12
Rated 1 out of 5 by from Great for a few months These worked great for a few months, with the exception of randomly disconnecting from bluetooth on flights every so often. However more recently they've started making a loud buzzing/feedback noise and shutting off. Happened twice today in a span of 20 min. Customer service is useless and just gave me a phone number for some external servicer.
Date published: 2024-09-12
Rated 4 out of 5 by from Sound quality is great I bought it a month ago and I am disappointed with the noise Canceling, its not as advertised
Date published: 2024-08-31
Rated 1 out of 5 by from More fragile than the male ego In a year of ownership the following happened: the headband broke at the swivel joint. Sony denied my requested replacement. Then the right ear cup developed a persistent thruming hum in the right ear only that would grow into a squelch if not positioned perfectly. Finally I gave up and put them in the garbage can they should have always been in and purchased the far superior XM4s on Prime day. Buyer beware.
Date published: 2024-08-28
Rated 5 out of 5 by from Really amazing!!! Such amazing sound from these headphones seriously good build and very comfortable.
Date published: 2024-07-24
Rated 4 out of 5 by from Best headphones hands down but… Best noise canceling headphones hands down, but I took one star away for a couple of reasons. First, the headband adjustment doesn’t adjust for my head size. My head is smaller than the smallest size allowed by the headband. This gets bothersome because I want the headphones to fit my head snug, and they tend to fall/slide right off my head if I’m bending down to get something while I have them on. Also, the ear covering part swivels forward and backwards in an odd way. At times, it gets bothersome getting the right direction to put on the headphones because of this. One possible solution to this would be to add something to the ear cover part that would help find the right ear or left ear so a user using the headphones in the dark can easily find the correct ear cover and direction to place the headphones over the head and onto the correct ear, or the correct direction. Otherwise, these headphones are worth their weight in gold. LOVE LOVE LOVE MY WH1000 XM5
Date published: 2024-07-22
Rated 4 out of 5 by from Fantastic headphones, weird noise cancelling They're as great as everyone says they are: super comfortable, great audio, great calls, easy to use.. but the "auto noise cancelling optimizer" is awful, and the only reason I don't think they're perfect. All of the reviews said "best noise cancelling", but I'm not hearing that so I might return them for something else.
Date published: 2024-07-10
Rated 3 out of 5 by from Hurts ear cartilage Sounds good, hurts too much to actually use in a day-to-day context
Date published: 2024-07-10
Rated 5 out of 5 by from Exceptional product I bought this headphones 3 weeks ago. I’m amazed by the way they function and sound
Date published: 2024-07-06
Rated 1 out of 5 by from HORRIBLE noise cancelling. Non-foldable BACKGROUND: I have had the XM3s since they came out and I LOVE THEM. I have worn these babies into the GROUND - they look like they did two tours in Iraq, came home to find their wife cheating, and now have to pay child support for three kids they can barely afford. The headpiece is broken, and the noise cancellation no longer works. It's time for a new pair. I thought it would be the XM5s. THE GOOD: MIC QUALITY is crisp and superb compared to previous Sony XM versions and Apple AirPod Max. WEIGHT: Super lightweight and comfortable. SOUND QUALITY: Music is more crisp, loud and clear esp when compared to earlier Sony versions. ADJUSTABLE SOUND SETTINGS: You can adjust treble, bass, etc etc which is pretty cool. THE BAD: NOISE CANCELLATION: HORRRRRRRIBLE!!! With noise cancellation fully enabled and Ambient Noise turned down to 0/1 (out of 20), you can STILL literally hear your tv, street noise, side conversations of people walking by, sirens, horns, exhaust fans on trucks, toilets flushing, the wind, your own disturbing thoughts, literally everything. Compared to the XM3s and 4s, the noise cancellation on the 5s is SHOCKINGLY bad. STUPID APPS: You have to use an app just to use these headphones, which is annoying. I just want to them on and have MAX noise cancellation each and every time. Not so with these. They "monitor your location" where you can "customize" the amount of ambient noise you want to let in when you stand still, walk, are in a car, and take public transit...but no matter WHAT you do to enable full noise cancellation, you will still hear a TON of ambient noise, in particular if you stand still. PORTABILITY: They no longer fold. Whose bright (read: horrible) idea was it to get rid of the foldability feature that makes these portable?! Instead, since they cannot collapse, Sony gives you some slim carrying case which now means these headphones will solidly take up half your normal sized (gym, work, daily) bag. Horrible idea.
Date published: 2024-06-28
Rated 5 out of 5 by from Amazing! Best I've ever had. I would definitely recommend to everyone
Date published: 2024-06-02
Rated 1 out of 5 by from WORST PRODUCT EVER NOT ONLY DID I HAVE TO SEND THIS PRODUCT IN FOR REPLACEMENT TWICE THE OVER HEAD BAND HAS STOPPED WORKING AND SONY REFUSES TO COVER THE REPAIR
Date published: 2024-05-31
Rated 5 out of 5 by from Right to repair! A great feature that a lot of people don't know about: the battery can be replaced without soldering. I broke my old Bose headphones trying to change the battery. Sony, please make the drivers replaceable without soldering!
Date published: 2024-05-05
Rated 5 out of 5 by from Great sound and noise cancellation These headphones work extremely well. We have various brands at home and these stack up well to them. Great product.
Date published: 2024-04-01
Rated 5 out of 5 by from Great headphones with the sound I was looking for Had the headphones for about a month I think and while I have not had a lot of time to learn to use them properly I have nonetheless found them to be just what I was looking for!
Date published: 2024-04-01
Rated 1 out of 5 by from Sound quality OK, everything else, NO GOOD I tired to pair with two devices, Macbook and iPone. Noise cancellation is not as good as Bose QC ultra, Sound quality is not as good as B&O H9. Cannot wear it more than 1 hour. volume level will change itself, even with pre-set via APP. touch feature is not good, up and down direction has to be specific. and the app is funny and complicated to use. Feature is not as good as described. NOT recommend to buy.
Date published: 2024-03-27
Rated 5 out of 5 by from Just what I was looking for. Nice round sound. Great seller I purchased them from.
Date published: 2024-03-25
Rated 5 out of 5 by from Pretty advanced noise cancelation. The only downside is the app functionality, it regularly needs to be reset as if just installed.
Date published: 2024-03-25
Rated 4 out of 5 by from all great but one Everything is good, But one thing. And that every time that I close the door on any car, It bugs up and makes a high pitch noise for a solid second. Other than that, It nice and good condition from packaging
Date published: 2024-03-11
Rated 5 out of 5 by from Great Bluetooth headphones with wired capabilities These headphones are very comfortable, have really great sound, and the noise-cancelling is awesome once it starts. It takes a couple of seconds for the headphones to analyze the ambient noise, but once it starts its noise cancellation it does a really good job. The app is pretty intuitive, although I’m unsure how much the ear analysis does. I’ve yet to experience the directional sound. I upgraded my nugs.net just to try this feature, but either they have not yet encoded the music to make use of the technology, or the technology simply doesn’t work. But in all honesty these are stilll great headphones.
Date published: 2024-02-29
Rated 3 out of 5 by from Amazing headphones but construction needs improvem I bought these and by far the most amazing headphones I've ever had but the construction is bad they broke after just 2 months of owning it
Date published: 2024-02-18
Rated 5 out of 5 by from Awesome Headphones! OK, so I just got them, and only have about 2 hours of use so far, but the sound stage, and noise isolation on these are amazing. Great headphones, I am not an Audiophile by any means, but I am very pleased.
Date published: 2024-02-15
Rated 5 out of 5 by from Still The Best! XM2, XM3, XM4 and now XM5. Still the Best sounding wireless NC headphones!
Date published: 2024-02-03
Rated 5 out of 5 by from Great quality headphones!!! I bought these a month ago and love them! My Beats headphones snapped trying to put them on my head and I never feel that fear when I'm about to put them on so love the design. The sound quality is really good with the exception of max volume (those around you can hear) but for your hearing, you probably shouldn't listen to anything at max volume. Since buying these I've worn them to work out, commute in, and listen to music while I work. Overall, I would recommend these to anyone looking for good noise-cancelling headphones.
Date published: 2024-01-28
Rated 5 out of 5 by from Knorris Well I’m going to buy the 77 inch Sony TV in March so I thought I would purchase these headphones because they will be able to match up and I can hear attach them or connect to the TV and able to adjust the sound in my headphones, so I have been using these to listen to music and the sound and quality is unbelievable. I am very happy with my purchase.
Date published: 2024-01-25
Rated 5 out of 5 by from Excellent Headphones! I do notice that these headphones make the music more "live" so to speak. The head tracking works very well and is rather seemless with head turning.
Date published: 2024-01-22
Rated 5 out of 5 by from Have a number of useful features that work for me I like these a lot. They fit my needs. They sound good. Connect with my devices. Have an app that I can customize settings. Are comfortable. Have a number of useful features that work for me like the different levels of pass through sound. I use these daily on walks, at work, or just around the house. If I could have one feature it would be for the cup to rotate down instead of up when around my neck. All in all, I'm very happy with my purchase.
Date published: 2024-01-16
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