SteelSeries Arctis 5 Gaming Headset (Certified Refurbished)
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Product highlights
Product highlights
In the box
In the box
Free standard shipping
Free standard shipping
*Orders placed before 1 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
Free Local Pickup
Free Local Pickup
Please call for store stock availability. Requests made before 2:30 PM EST can be available for next-day pickup. Learn more
SteelSeries Arctis 5 Gaming Headset is designed for everywhere you game, including PC, PlayStation, Xbox One, Nintendo Switch, VR, and mobile. It won the Red Dot Product Design award and was rated Tom's Guide Best Overall Gaming Headset.
S1 Speaker Drivers + DTS Headphone X
Made of strong, ultra-lightweight materials for optimal comfort and durability, the SteelSeries Arctis 5 Gaming Headset is equipped with the S1 audio drivers. These drivers are engineered to deliver a detailed, balanced soundscape with ultra-low distortion.
7.1 Surround Sound
The SteelSeries Arctis 5 Gaming Headset features 7.1 Surround Sound so you'll experience gameplay sound unlike ever before. SteelSeries 7.1 Surround delivers immersive sound on PC, and stereo audio on Mac, PS4, Xbox One, Nintendo Switch, VR, and mobile.
ClearCast Microphone
Enjoy clear in game chatting without distractions with the SteelSeries Arctis 5 Gaming Headset. The ClearCast microphone uses an exclusive bidirectional design delivering unmatched voice clarity and background noise cancellation.
Ergonomic on-ear controls give you easy access to volume and microphone mute.
Ski Goggle Headband
Designed to accommodate all head sizes, the SteelSeries Arctis 5 Gaming Headset provides a custom fit. The adjustable elastic fabric perfectly contours across your head, evenly distributing the weight, eliminating all pressure points.
AirWeave Ear Cushions
SteelSeries Arctis 5 Gaming Headset are so comfortable to wear, that you'll forget you have them on. Inspired by fabrics found in athletic clothing, the incredibly soft AirWeave ear cushions keep you cool, dry, and comfy for hours of gaming.
Main
| Configuration | Core |
| Driver Size | 40mm |
| Platform | Xbox One |
| Cable Length | 10 feet |
| Active Noise Cancelling | Yes |
| Style | Open-Back |
| Color | Black |
Speaker
| Drivers | 40mm |
| Frequency Response | 20-22000 Hz |
| Sensitivity | 98db |
| Impedance | 32 Ohm |
| Total Harmonic Distortion | < 3 percent |
| Volume Control | On Ear Cup |
| Frequency Response | 100Hz - 10000Hz |
| Pattern | Bidirectional |
| Sensitivity | -48 db |
| Impedance | 2200 Ohm |
| Noise Cancellation | Yes |
| Location | Retractable |
| Mute Toggle | On Ear Cup |
| Connector Type | USB or Single 3.5mm, 4-Pole Plug via included adapter |
| Cable Length | 10 feet |
| Cable Material | Rubber |
| Adapter | Single 3.5mm, 4-Pole Plug |
| Share Jack | Yes |
| Detachable Cable | Yes |
| Wired via USB | |
| DTS Headphone | X Surround |
| SteelSeries Engine 3 support | |
| Prism RGB Illumination | |
| ChatMix | |
| Wired via USB | |
| SteelSeries Engine 3 support | |
| Prism RGB Illumination | |
| ChatMix | |
| Wired via USB | |
| Prism RGB Illumination | |
| PC | Windows 7 - Windows 10 |
| Mac | OS X 10.8 - 10.11 |
| 120 MB of free hard drive space for installation |
Shipping & Returns
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.
