Yealink 5-Inch Multi-Touch Optimal HD Audio IP Conference Phone with 13-Microphone Array (Black)
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Product highlights
Product highlights
In the box
In the box
Free standard shipping
Free standard shipping
*Orders placed before 1 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy
Free Local Pickup
Free Local Pickup
Please call for store stock availability. Requests made before 2:30 PM EST can be available for next-day pickup. Learn more
13-Microphone Array
The 13-microphone array delivers a game-changing audio presence and creates an immersive conversation environment. Inside the stunning appearance, a set of powerful technology and professional components are wrapped to boost the CP965 with outstanding audio performance. The 13-microphone array is elaborately positioned in every ‘feet’ and the center of the CP965 to assure omnidirectional voice pickup and effective noise-cancellation. The advanced speaker also activates a max 94db or 0.5m performance. With this magic black box, attendees from every corner of the room can hear and be heard with equitable clarity.
Sophisticated Technology
Sophisticated technology utilizes intelligent algorithms engineered to enhance productivity. Diving into the field of audio communication for more than 20 years, Yealink has developed a series of acoustic technologies including Smart Noise Filtering, Optimal HD audio, and Noise Proof Technology to eliminate all the distracting sounds. The next-generation technology, powered by solid processing performance, significantly improves the audio quality in collaboration. The exchange of verbal messages can be more productive than ever.
Modest Design, Easy-to-Use User Interface
Yealink CP965 is a hermit in the conference room. Its black acoustics fabric can realize crystal-clear audio and is resistant to water, oil, and stains. Its ultra-thin body, appropriate desktop fit, and ingenious hidden wiring slot perfectly fit the simple business style in the conference rooms. Additionally, its built-in Android 9.0 system and easy-to-use UI interface, allow users to launch a meeting with one button and increase user adoption.
HD Audio, Smooth Communication
CP965 adopts a Y-shaped design and has 12 built-in microphones for sound picking and 1 microphone for noise cancellation. Its 20-feet and 360-degree Omni-direction voice pickup provides users with a clear and natural voice conference experience.
Scalable for More Flexibility and Possibility
CP965 supports 10-way conference calls, enabling participants from different locations to communicate smoothly, reducing costs for your company. You can connect the CP965 to your mobile devices (such as a computer, smartphone, etc.) using Bluetooth or Type C, or use the USB 2.0 port to connect the PSTN device CPN10, enabling Hybrid UC meetings that include PSTN, SIP, and mobile phone integration. Moreover, when working with the DECT wireless expansion microphone CPW65, an up to 30-meter connection distance with CP965 can be achieved while still keeping the conference room table clean.
Frequently Asked Questions
How do I return an item?
How do I return an item?
Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
Will I receive a full refund when I return an item?
Will I receive a full refund when I return an item?
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges.
How many days do I have to make a return?
How many days do I have to make a return?
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days.
My item was damaged in transit. How do I place a return?
My item was damaged in transit. How do I place a return?
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact support@focuscamera.com with your order number and a description of the damage.
There’s an issue with my order, what should I do?
There’s an issue with my order, what should I do?
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at support@focuscamera.com, or send us a message here.
Can I exchange an item?
Can I exchange an item?
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead.
If I ordered a kit, do I have to return all the items?
If I ordered a kit, do I have to return all the items?
If you ordered a kit, you must return all components and accessories to receive a full refund.
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
I ordered a product that included a free item. I’d like to return it, do I need to return the free item as well?
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund.
Do you offer repairs?
Do you offer repairs?
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900.
What is your return policy?
What is your return policy?
Most items can be returned within 30 days for a full refund. Click here to read our full return policy.



